Voices of Our Customers

Thank you! Your generous donation to light the library’s Christmas tree is awesome! All the staff & Board Members appreciate it, and we hear often from the community that it means a lot to them as well. Thank you so much and happy holidays!

Just wanted to thank you for the schedule shift and also maybe it’s just the lovely weather but I feel like they did an extra good job. It looks immaculate. So my compliments to the boys and my thanks to you!

Sad to hear you are retiring bc that means I won’t get to see you this summer but I wish you all the best and hope you enjoy your next chapter!!! I thank you from the bottom of my heart for all you did to make my home such a special and spectacular sanctuary! I was actually going to ask you for some advice on adding to the reveg but I’ll talk to Wayne or Joe (trust you so it’s bittersweet) thank you so much for this! It’s amazing! All the best!

Please relay my sincere thanks to Justin & Bill for starting the work on our basketball court so quickly after LandTek finished their work on our turf fields. More importantly, I cannot thank Justin & Bill enough for sending the team of Marlin & Raphael to handle the job. I have know Marlin forever and his concern for doing the best job possible is amazing. If I have any questions, he answers them clearly so I can understand the process better. Raphael is always focused and displays great care in his work.

My garden is unbelievable! Beautiful!!!!! Hoping you can stop by and look.

Regarding my June 2023 purchase. I wanted to make sure that you were aware that I was very happy with the service, love the product, and the furniture is great. Daniel was a sweetheart and very accommodating and wonderful to work with. Overall, it was an excellent experience and I enjoyed doing business with you. Daniel was great!

Thanks so much for stringing the lights on our evergreen tree. Pete and his team did a great job. To see the tree so beautifully lit lent to a festive holiday vibe which was enjoyed by so many.

Your kind gesture is a nod to Randy Carr who loved Christmas and loved Locust Valley!!

Thanks again!

“Gregory M. is my favorite Laurel Group guy! He always goes beyond, and I can tell he cares because of the way your company is perceived. He really stood out. We are very happy this season! “

“Hi Pete! Wanted to thank you and the crew – the grass looks incredible! My neighbors all have “grass envy” LOL! Thanks!

Thanks you are the best - I just got back from Cambridge and have to tell you the property looks fantastic - The team executing your plan was second to none. We love how it all came together.

I just wanted to take a minute to send out my favorite kind of note. Yesterday the grounds crew was here to do the leaf cleanup. They did their usual excellent job, but that’s not why I’m writing. We left while they were here and left the garage door open — I know there were leaves and dust in there when we left, which had nothing to do with you guys. When we came back, the garage was spotless; blown out and looking better than it has in months (a lot of our contractors used it as a workshop so there was sawdust and metal shavings etc). Moreover, none of it was in the driveway, so they must have scooped it all up with the leaves. It was such a nice surprise, and so appreciated.
It’s those kinds of little above-and-beyond touches that make it so great working with you guys.
I know all too well that customers tend to leap at the chance to complain, so I thought it might be nice to get a note saying what a great job you’re doing and how happy we are as clients.

Please relay my sincere thanks to Justin and Bill for starting the work on our basketball courts so quickly after LandTek finished their work on our turf fields.
More importantly, I cannot thank Justin and Bill enough for sending the team of Marlin and Raphael to handle the job. I have known Marlin forever and his concern for doing the best job possible is amazing. If I have any questions, he answers them clearly so I can understand the process better. Raphael is always focused and displays great care in his work.
As they are working towards finishing the project I couldn't wait to share my happiness with your crew. As Bill knows the courts needed some extra TLC and Marlin is the magician that will have the courts looking like new as he always does.
Again everyone at RRDC greatly appreciates your efforts and we look forward to seeing the beautiful bb courts with campers playing and having a great time.
Be well......Mark

As requested by ownership today, Greg, Mackenzie and I wish to thank you and the entire TLG Team. What you all accomplished in a few short weeks is nothing less than amazing. So many moving parts and you orchestrated the soil excavation, soil replacement, planting, planters, window boxes, irrigation, and doing all this when other work was doing on...... Wayne, getting those 3 Crape Myrtles in without one hitch was most impressive, and we just wanted you all to know that we noticed and appreciated all of it. Truly a colossal effort, and the best part is that you made it look so easy, which for us shows how skilled everyone is.

So, again, thank you Scott, Wayne, Arnie, Julia, Jocelin, Jennifer, and the entire TLG Team, from the field crew to back office support, including Robert, who pulled a rabbit out of a hat to provide a landscape maintenance proposal that would work for ownership; and, not to leave out the amazing work Jenny did in planting all 34 planters and 5 window boxes in just a few days.

Greg, Mackenzie and I applaud the great teamwork, again, including all of the workers in the field and behind the scenes that we didn't get to meet. Thank you all~!!! With all of the compliments coming in from the public we give our thanks to you all for turning our vision into reality!!!!
Job well done, and Mark, thank you for creating such a wonderful Team!!!

Thank you!!!

Hi guys!

I just wanted to take a minute to send out my favorite kind of note.

Yesterday the grounds crew was here to do the leaf cleanup. They did their usual excellent job, but that’s not why I’m writing. We left while they were here and left the garage door open — I know there were leaves and dust in there when we left, which had nothing to do with your guys. When we came back, the garage was spotless; blown out and looking better than it has in months (a lot of our contractors used it as a workshop so there was sawdust and metal shavings etc). Moreover, none of it was in the driveway, so they must have scooped it all up with the leaves. It was such a nice surprise, and so appreciated.

It’s those kinds of little above-and-beyond touches that make it so great working with you guys.

I thought it might be nice to get a note saying what a great job you’re doing and how happy we are as clients.

I think Thank Yous are in order from us to you. I really can’t tell you how pleased and impressed we are by your operation. ALL of your guys, from anyone digging ditches and slinging rocks all the way up to you, and Brendan, and all the rest of the honchos are so polite, professional, respectful, talented…it’s just been such a joy to work with you guys. Yes, you cost more than your competitors. Be that as it may, you get more than you pay for with the Laurel Group and we are so, so glad we went with you. The pool patio is coming along and looks fantastic and we’re so excited to see your landscape come to life.

“Emily G. and Justin K., thank you for supporting Marlon. He is, as always, wonderful, and professional. He is truly a pleasure to work with and will do whatever is necessary to do the best possible job. Finally, please thank Bill S. for coming to camp 10 days ago to check the courts. He resolved our problem, and the courts look awesome.”

“Rob, you are amazing, thanks as always! Best the property has looked in years thanks to you all!”

“I think thank yous are in order from us to you. I really can’t tell you how pleased and impressed we are by your operation. ALL of your guys, from anyone digging ditches and slinging rocks all the way up to you, and Brendan, and all the rest of the honchos are so polite, professional, respectful, talented…it’s just been such a joy to work with you guys. Yes, you cost more than your competitors. Be that as it may, you get more than you pay for with the Laurel Group and we are so, so glad we went with you. The pool patio is coming along and looks fantastic and we’re so excited to see your landscape come to life.”

Just wanted to say a huge THANK YOU for everything!
Even though the rain delayed us getting to to the property until right before dinner tonight ... But get this – right when I arrived with my guests, the sky totally cleared up for a bit! Perfect timing, right? We headed into the garden, and wow ... just wow. Everything looked absolutely stunning.
First off, the finished pergola is seriously gorgeous! I was just standing there thinking, 'This summer, rain or shine, hot as heck or not – this is the spot.' It's gonna be our family and friends' favorite hangout for sure. You guys nailed it!
And the dogwoods? They look incredible this year! They're popping with color for the front and back gardens. Those blue and purple flowers that are already blooming? Absolutely beautiful!
My guests couldn't stop raving about them. And I saw the blue hydrangeas are just about ready to burst – I am so psyched to see those!
Now, the new golf putting green ... that thing is nothing short of a miracle! The quality looks top-notch. I haven't had a chance to try it out yet, but I know these new backyard sports areas are gonna be a total hit with the family this summer.
Everyone's gonna love it! Honestly, this whole project was massive and crazy complex. Huge props to you for managing all of this. Seriously, it's nothing short of incredible how you coordinated everything. Major respect. So yeah, just ... Thank you all again from the bottom of my heart for all your hard work. You guys absolutely crushed it.
You've truly taken our garden to a whole new level!
Cheers!

Mark, I had said it before, but happy to share again, there are very few people who want their own business that pull it off with success, and better than that, with great service, standards of excellence and great Team work.
Having owned my own business, I recognize your achievements and I tip my hat to you and your Team!!!!!!!

The people I work with are incredible. They are a fun group of talented and creative individuals. The projects we work on are also a big plus as they allow me to visit amazing properties that I then design to create the homeowners’ dream landscape.

I wish to thank the entire TLG Team. What you all accomplished in a few short weeks is nothing shore amazing. So many moving parts & you orchestrated the soil excavation, replacement, planting, planters, window boxes, irrigation, and doing all this when other work was going on. Getting 3 Crape Myrtles in without one hitch was most impressive. Just wanted you to know that we noticed and appreciated all of it. Truly a colossal effort and you made it look so easy, which shows how skilled everyone is! Thanks again.

“Just wanted you to know how much we LOVE our court and appreciate all you have done in the process to make it happen!!!! TYSM!”

Our garden looked fantastic our party last night! Thank you SOOO much for having the team come the day before. I really appreciated it. I hope you had a wonderful July 4thtoo!!!

To the Laurel Group Team,

My family and I just wanted to say how happy we are with the outstanding job you did in creating a paradise for us! Not only does our home now look enticing as our family and friends pull up, but they never want to leave once they start enjoying our backyard. The thoughtful design and flow between the outdoor kitchen, fire pit, pool, and lounge areas couldn’t be better. Add the wonderful landscaping that provides color throughout the seasons along with your regular maintenance and it truly is a place that we don’t want to leave. Thanks again for all of the work you put into our property. It has been a pleasure working with you and we look forward to upgrading our furniture with your store next season!

“Jim’s got the magic touch! You all did a terrific job and we love working with you!”

“Just have to say your guys (Marvin, Angel, Nery, Elvin, Jose) are AMAZING!! I think my trees will be very happy to finally be home.”

They did an amazing job; I don’t even know how they did it with the ice!

Morning Mark. Hope all is well with you. I just wanted to share that Keith has been great this year. Highly responsive, always looking to take things up a notch.

Mark, I had said it before, but happy to share again, there are very few people who want their own business that pull it off with success, and better than that, with great service, standards of excellence and great Team work.
Having owned my own business, I recognize your achievements and I tip my hat to you and your Team!!!!!!!

Please relay my sincere thanks to Justin & Bill for starting the work on our basketball court so quickly after LandTek finished their work on our turf fields. More importantly, I cannot thank Justin & Bill enough for sending the team of Marlin & Raphael to handle the job. I have know Marlin forever and his concern for doing the best job possible is amazing. If I have any questions, he answers them clearly so I can understand the process better. Raphael is always focused and displays great care in his work.

To the Laurel Group Team,

My family and I just wanted to say how happy we are with the outstanding job you did in creating a paradise for us! Not only does our home now look enticing as our family and friends pull up, but they never want to leave once they start enjoying our backyard. The thoughtful design and flow between the outdoor kitchen, fire pit, pool, and lounge areas couldn’t be better. Add the wonderful landscaping that provides color throughout the seasons along with your regular maintenance and it truly is a place that we don’t want to leave. Thanks again for all of the work you put into our property. It has been a pleasure working with you and we look forward to upgrading our furniture with your store next season!